Retail & Consumer Goods

Fulfillment Center for a Leading Retail & Consumer Goods Brand

A Bin AMR-based bin-to-person picking system handles peak-season surges and high-SKU orders, improving fulfillment speed and accuracy.

3×Picking productivity

99.99%Order accuracy

2 weeksPeak-season scale-up

ClientLeading retail & consumer goods brand

IndustryRetail & Consumer Goods

LocationEast China

Project typeSmart warehouse system

THE CHALLENGE

Challenge: growth is approaching the limits of the old model

The brand's online orders are highly fragmented, and volumes multiply during promotions, forcing manual picking to add large numbers of temporary staff.

SKUs turn over quickly, and conventional racking and fixed lines cannot keep pace with the changing product mix.

THE SOLUTION

Solution: redesigning how people and systems work together

Bin AMRs deliver the required bins to picking stations automatically, while Matrix8 performs intelligent wave planning and task allocation so staff only handle the pick itself.

The modular robot fleet can scale up rapidly before a promotion and scale back afterwards, avoiding long-term idle capacity.

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Results: efficiency and experience, together

Every figure comes from live operations and continues to improve as the system runs.

Higher picking productivity

Less wasted walking lifted picking productivity per person by 3×.

Peaks handled with ease

Adding robots and workstations increases capacity, cutting preparation time to 2 weeks.

New hires ramp up fast

Standardized workflows significantly shorten training time.

Recruiting and training used to be the biggest headache before a promotion. Now we scale capacity mainly by adding robots, so the team can focus on products and customers.